Ordering repeat prescriptions
We typically process repeat prescription requests within two working days. If you have setup a nominated pharmacy, the approved prescription will be sent directly to pharmacy that you have nominated.
You can find the nearest pharmacy to your location on this NHS.uk site.
There are a few ways to order your medication and change your nominated pharmacy:
- Online using the NHS App: to register or find out more information please click here. You can view items that are on your repeat medication list and order them directly from us. You can view and edit your nominated pharmacy in the NHS App. After ordering, you can see the status of your prescription order with the practice, so can tell when it will be with the pharmacy you have nominated.
- Post: 25 Old Market Street, Blackley, Manchester, M9 8DX
- In person at the Surgery reception
- Contacting your nominated pharmacy directly to order your medication on your behalf to the surgery.
Please use the right hand side of your previous prescription form, and tick clearly which medications you need.
Remember to order carefully; millions of pounds are wasted every year because of medication being requested unnecessarily
Telephone Requests
We only accept telephone requests from patients who fall into to one of the following three categories:
- Elderly (Aged 70+)
- Housebound
- Carer (on behalf of the person they care for)
If you feel that you should be entitled to be exempt from this policy, please download this document, and hand in to the reception for the attention of the Doctors or Mike Neville.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions or queries about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
You can find where your local pharmacy is, when it is open and other details by using the Find a Pharmacy service here.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you have specific queries about your prescription medication and would like to contact the GP surgery about your prescription:
- phone our pharmacist after 10am on 0845 850 0030
- fill in an online request on AccuRx.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.